Content
Introduction
Beex, a company specializing in the development and sale of digital solutions for the restaurant business, approached us with the task of automating processes for its clients. We created a unique CRM system for restaurants, integrated with various tools such as telemetry, calls and personalized applications, which significantly simplified the management of orders, customers and internal processes for restaurant owners.
About the client
- Beex is a company providing digital tools for the restaurant business.
- The main goal is the automation and optimization of restaurant operations, improving management and customer interaction.
Business objectives
- Simplifying work with orders and clients through a single platform.
- Automation of internal processes to improve efficiency.
- Creation of a user-friendly interface for restaurant owners.
Business Problems
- Restaurants did not have a single tool for accounting for orders, customers and business processes.
- Many different solutions used in parallel did not integrate with each other, which created difficulties in management.
- The restaurant owner did not have a clear picture of the state of affairs in real time.
Project objectives
The goal of the project was to develop an integrated system that would unite all restaurant processes, including customers, staff and deliveries. We aimed to create a convenient solution that would facilitate the work of managers and provide a convenient and transparent process for customers.
Solution
We have created a CRM system for restaurants with the ability to automate orders, customer records, statistics and data analysis. The system is integrated with phones and external services, which allows restaurant owners to easily manage orders and service. We have also provided the ability to connect to the system of mobile applications for users, which improves the customer experience and speeds up interaction.
Technologies
Rapid MVP development, analytics, AI, and business process automation.
Quick launch of secure and scalable web services with minimal costs.
Reliable and scalable data storage system with high performance.
Cross-platform framework for simultaneous iOS and Android app development.
Flexible framework for building fast and responsive web interfaces (SPA).
Creating dynamic and interactive interfaces for any platform.
Google's ready-made backend for quick app deployment without server-side development.
Asynchronous background task processing for improved performance and resilience.
AWS's reliable message queue for stable and scalable data transfer.Stages of work
132
Team and expertise
The project involved experts in CRM system development, UX/UI designers, as well as specialists in integration with external systems. The team has extensive experience in developing automated solutions for the restaurant business.
Result
Since its implementation, Beex has improved restaurant business process management, increased employee efficiency, and improved customer interactions. The system continues to evolve, offering new business functionality.
Client
Oleg
We would like to express our gratitude to Atlantsoftware for helping us create a digital solution for our business. Your work has helped us automate processes and improve customer interactions. We wish your team further development and success!
If you want the same successful
case, contact us or leave a
request
If you want the same successful
case, contact us or leave a
request
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