CRM Systems
We will develop a CRM system for your business
We create a convenient CRM system tailored to the conditions of your business
A personal CRM system is developed individually for your tasks, which allows you to solve them more efficiently and with better quality, unlike standard systems
Completed projects
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CRM for a restaurant chain
Organization and control of work processes for a chain of restaurants
More details
Call center for a restaurant chain
Order processing and customer communication service
More detailsCRM development options
Operational
The operating room processes incoming calls, requests from the website and social networks, creates client cards with initial information and contacts, and generates reporting. Developers often implement this CRM into other advanced management systems - it is not so popular separately due to the limitations of its functions.
Analytical
Platforms designed for analysts and marketers. Such systems usually have the same functionality as operational systems, but additionally allow you to evaluate sales results. Online analytics analyze effective company promotion platforms, forecast sales volumes and profitability of transactions, and help segment the audience.
Collaborative
Collaborative CRM collects feedback from customers or transmits messages from the company to the client. This could be a reminder about an appointment with a specialist, or a notification about a change in order status. These systems are narrowly focused, so they are not sold separately on the market, but can be developed on a turnkey basis in the form of an individual solution.
Combined
The combined system includes elements of different types of CRM and is popular among companies. Using them, you can automate document flow, collect and process information from clients, evaluate the effectiveness of all advertising tools, collect sales reports and managers’ work, and segment clients.
Don't know where to start?
Tell us about the goals, timing and budget of your project and we will make you an individual offer.
After all, each of our projects is unique!
We undertake that commercial information obtained during the preparation and implementation of the project is confidential and is not subject to disclosure or transfer to third parties.
Our approach
Collection of business requirements, analysis, UX research
We conduct a pre-project survey and determine the goals and objectives of the project, system limitations, perform a competitive analysis, and identify hypotheses for optimization during user interaction with the product.
Information Architecture and Prototyping
We plan the navigation and structure of the future project based on the identified scenarios, and build the application structure from logical blocks without design. A prototype allows you to concentrate on the structure and content of the product without being distracted by the design.
UX/UI design
At this stage, a design concept and a new visual image of the product are being developed. After approval, the design of all pages and their adaptive states for the required device types are drawn.
Layout and programming
Development teams under the management of a team lead work on projects. We solve complex technical problems: high-load management systems and portals, integration with customer back systems.
Testing and Debugging
Debugging, We check all projects using bug lists and test them. Integration of end-to-end analytics.
Launch and subsequent support
We not only launch the project, but also conduct a detailed audit of the architecture (both from the code side and from the server side) for compliance of the implemented solutions with the selected CMF (Content Management Framework), security, fault tolerance and performance.
Collection of business requirements, analysis, UX research
We conduct a pre-project survey and determine the goals and objectives of the project, system limitations, perform a competitive analysis, and identify hypotheses for optimization during user interaction with the product.
Information Architecture and Prototyping
We plan the navigation and structure of the future project based on the identified scenarios, and build the application structure from logical blocks without design. A prototype allows you to concentrate on the structure and content of the product without being distracted by the design.
UX/UI design
At this stage, a design concept and a new visual image of the product are being developed. After approval, the design of all pages and their adaptive states for the required device types are drawn.
Layout and programming
Development teams under the management of a team lead work on projects. We solve complex technical problems: high-load management systems and portals, integration with customer back systems.
Testing and Debugging
Debugging, We check all projects using bug lists and test them. Integration of end-to-end analytics.
Launch and subsequent support
We not only launch the project, but also conduct a detailed audit of the architecture (both from the code side and from the server side) for compliance of the implemented solutions with the selected CMF (Content Management Framework), security, fault tolerance and performance.
What We Offer
What We Offer
We will answer any questions
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AtlantSoftware
Andrew Shapovalov