Content
Introduction
In the modern world, where time is money and is worth its weight in gold, food delivery services are becoming increasingly popular and in demand. The sushi and roll delivery service “Tri Samurai” decided to reach a new level by creating a convenient and functional resource for its customers.
About the client
“Tri Samuraya” (Three Samurai) is a chain of Japanese cuisine restaurants that has been successfully operating on the market for several years. Customers value them for their high-quality ingredients, culinary expertise, and diverse menu. With the development of technology and the increasing number of internet users, the company's management decided to create its own online store for the convenience of its customers.
Business objectives
- Creating a user-friendly and intuitive interface for users.
- Providing a reliable and fast online ordering system.
- Integration with an existing restaurant database for accurate order accounting and management.
- Developing a loyalty system for regular customers.
- Ensuring payment security and user data privacy.
Business Problems
- Ensuring a high level of data and transaction security.
- Creating a user-friendly mobile application for users.
- Training staff to work with the new system.
Project objectives
- Increase in the volume of online orders and expansion of the customer base.
- Increase in customer satisfaction due to the convenience and speed of service.
- Reduced order processing costs due to automation of processes.
- Ensuring reliable protection of user data and transactions.
Solution
To achieve the set goals, it was decided to use modern technologies and approaches:
- Platform selection: Using a reliable and flexible platform for developing an online store.
- API integration: Integration with existing restaurant systems via API.
- Security: Implementation of modern encryption and data protection methods.
- Mobile adaptation: Development of a mobile application taking into account all the features of the platform.
Technologies
Rapid MVP development, analytics, AI, and business process automation.
Quick launch of secure and scalable web services with minimal costs.
Reliable and scalable data storage system with high performance.
Cross-platform framework for simultaneous iOS and Android app development.
Flexible framework for building fast and responsive web interfaces (SPA).
Creating dynamic and interactive interfaces for any platform.
Google's ready-made backend for quick app deployment without server-side development.
Asynchronous background task processing for improved performance and resilience.
AWS's reliable message queue for stable and scalable data transfer.Stages of work
125
Team and expertise
The project involved experts in CRM system development, UX/UI designers, as well as specialists in integration with external systems. The team has extensive experience in developing automated solutions for the restaurant business.
Result
As a result of the project, the Tri Samurai online store has become a convenient and functional tool for customers. Users can quickly and easily place orders, receive notifications about delivery status, and use the loyalty system. The mobile application also received high marks for convenience and stability.
Company management
Three Samurai
“We are very pleased with the results of the project. The online store and mobile application have become indispensable tools in our business. Thanks to the high quality of the development team, we were able to significantly increase the volume of online orders and improve customer satisfaction. We express our sincere gratitude to ATLANTSOFTWARE for their professionalism and responsible approach to business.”
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